The candidate will be responsible for : 

• Processing group arrivals and departures 

• Accepting, cancelling, and changing  room reservations

• Providing information on hotel facilities and services 

• Providing general information about points of interest in the area

• Echanging foreign currency

• Processing guest departures, calculating charges, and receiving payments

• Balancing cash and complete balance sheets, cash reports, and related forms

• Maintaining an inventory of vacancies, reservations and room assignments

• Adhering to emergency and safety procedures

• Performing clerical duties such as filing, photocopying, and faxing

• Answering the phone and relay calls and messages

• Assisting clients/guests with special needs

• Contacting customers to deliver requested wake-up calls

• Performing light housekeeping and cleaning duties

• Providing excellent customer service