• Full Time
  • Wawa

Website Backcountry Motor Sports and Marine

Service Advisor

Backcountry Motorsports

Wawa, ON

Job Type: Full-time, Schedule: 8-hour shift, Monday – Friday

Our team is extremely passionate about the brand, and we are looking for an equally passionate person to help them bring the brand to life!  Applicants should have a strong aptitude and the willingness to work effectively as a team as well as independently. We’re looking for a hard-working individual to grow with us.


  • Perform a visual walk-around inspection of all machines and record customer interests and concerns accurately and clearly on work order.
  • Covering some duties in Parts
  • Manage all work order documents, files, and supporting data according to established best practice.
  • Estimate costs and completion times at point of sale and communicate them to the customer in a professional manner.
  • Suggest opportunities for customers to maintain, enhance and/or personalize their unit.
  • Creating estimates for customer repairs or builds.
  • Review work-in-progress to ensure efficient completion.
  • Ensure technicians work effectively, in a timely manner, well staying on task.
  • Preparation of warranty claims, recall forms and extended service contract claims, crate damage.
  • Assist in parts look ups with customer for repair work, as well as accessories.
  • Complete inventory control, stocking parts shelves, order & receiving, parts returns.
  • Perform cashier functions in support of the departments point of sale system.
  • Become familiar and efficient with those phases of the computer system used within the department.
  • Become familiar with and follow warranty guidelines.

Qualifications & Job Requirements:

  • Must have outgoing, friendly personality and superior communication and Customer service skills.
  • Experience with computer systems or the ability and willingness to learn quickly.
  • A passion for the Powersports industry.


  • service advisor: 1 year (required)

Apply in Person at Backcountry Motorsports, 320 Hwy 17, Wawa, ON