Store Manager
Posted 2 weeks ago
Employer:
Pet Valu
Location:
Wawa, ON
Job Type:
Full Time
Industry:

Job Description
As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you!
What you get:
Management training
Product knowledge
Employee discounts
Competitive wages
Paid benefits
Pet oriented career-building environment
What you do:
Customers/Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g. Humane society)
Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching
Operational Standards/Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations level
Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork
Business Results coordinate efforts of store staff to achieve targeted results
Other duties and tasks as required
Required Skills & Role
Minimum of 2 years customer service and retail store management experience
Enthusiasm for learning & growth in pet care industry
Possess outgoing and friendly personality with strong customer service skills
Ability to work as scheduled to meet attendance requirements, which include weekends and evenings
Ability to have reliable means of transportation to and from the store
Observe and coach employees to provide feedback around sales techniques and providing excellent customer service
Capacity for understanding inter-team conflicts and escalating when necessary
Working knowledge of POS system
Ability to lift 50lbs repetitively
Industry experience an asset
Company Information
Pet Valu is one of the largest specialty pet retailers in North America, operating Pet Valu, Paulmac's Pet Food, Bosley's, Tisol, and Total Pet stores. The company is dedicated to providing food, supplies, and expert advice for pet owners while supporting local shelters, rescues, adoption programs, pet food banks, and fundraising initiatives within the communities it serves.