Resource & Information Officer
Posted 1 day ago
Employer:
Regional Employment Help Centre
Location:
Wawa, ON
Job Type:
Full Time
Industry:
Employment Services
Job Description
What we offer
35 hours per week, Flexible work schedule with every other Friday off
Starting wage: $24.71 per hour
Health, Dental, and Vision benefits after successful completion of the 3-month probationary period
Are you passionate about helping people succeed? Do you enjoy working in a fast-paced office where every day is different? The Regional Employment Help Centre is looking for a friendly, organized, and motivated Resource & Information Officer to join our team.
As the first point of contact for clients and employers, you'll play an important role in helping individuals access Employment Ontario services, job opportunities, and community resources while supporting the daily operations of our office. This is a rewarding opportunity to make a positive impact by helping job seekers achieve their employment goals while supporting local employers throughout the North Algoma region.
What You'll Do
Welcome clients and provide exceptional customer service.
Answer phones, schedule appointments, and respond to public inquiries.
Assist clients with resumes, cover letters, online job applications, job searches, and employment-related websites.
Maintain the REHC job board and update employment opportunities on www.wawarehc.com using WIX.
Create job postings and build positive relationships with local employers.
Update website content, create Blogs and assist with online communications.
Design flyers, handouts, and promotional materials using Canva and Adobe Acrobat.
Perform data entry, prepare reports, and maintain accurate client records.
Support marketing initiatives, job fairs, workshops, and community events.
Assist clients with employer onboarding documentation and required online training.
Provide referrals to community services and government agencies when appropriate.
Contribute to a welcoming, professional, and client-focused environment while supporting the overall operations of the Employment Help Centre.
Required Skills & Role
Post-secondary education in Office Administration or a related field is preferred.
Minimum one year of office administration or customer service experience.
Strong computer skills, including Microsoft Outlook, Word, Excel, Canva, Adobe Acrobat, WIX, and internet applications.
Excellent communication, interpersonal, and organizational skills.
Ability to manage multiple priorities in a busy office environment.
Professional, friendly, dependable, and client-focused with strong attention to detail.
Comfortable learning new technology and troubleshooting basic office equipment.
Bilingualism is considered an asset (French & English)
How to Apply
Please submit your resume and cover letter to:
Cindy Szekely, Executive Director, North Algoma Employment Help Centre.
Company Information
The Regional Employment Help Centre provides Employment Ontario employment services to job seekers and employers throughout the North Algoma region.